Vareal

Target learners

This course is for Software Development Members including Project Managers, Business Consultants, System Engineers, Business Analysts, Application Engineers, QA members, Sales Persons.

Purpose

- To learn communication mindset and skills for project success

Goal

- For Learner: Be ready to join actual project with enough knowledge of communication mindset and skills for project success
- For Supervisor: Be ready to supervise junior positions in actual project as OJT(On the Job Training)

This course contains

- Lecture material, case work and quiz, essays for learners as Off-JT

- Lecture material and evaluation methods for supervisors for OJT

- Templates and Checklists for Software Development Projects

Modules

Module 1: Introduction to Communication in Software Development

• Welcome and Course Overview
• Importance of Communication in Software Development
• Common Communication Challenges and How to Overcome Them
• Overview of Communication Skills and Mindsets

Module 2: Essential Communication Skills

• Active Listening and Empathy
• Clear and Concise Verbal and Written Communication
• Non-Verbal Communication Skills
• Giving and Receiving Constructive Feedback

Module 3: Communication in Different Phases of a Project

• Communication during Project Initiation and Planning
• Communication during Design and Implementation
• Communication during Testing and Deployment
• Communication during Maintenance and Support

Module 4: Tools and Techniques for Effective Communication

• Overview of Communication Tools in Software Development
• Email and Messaging Etiquette
• Meeting Facilitation and Presentation Skills
• Documentation and Reporting Best Practices

Module 5: Handling Difficult Conversations and Conflicts

• Identifying and Addressing Communication Breakdowns
• Strategies for Resolving Conflicts
• Dealing with Difficult Team Members or Stakeholders
• Maintaining Professionalism under Pressure

Module 6: Communication for Project Managers and Leaders

• Role of a Project Manager in Communication
• Leading by Example: Modeling Effective Communication
• Facilitating Open and Transparent Communication
• Managing Remote or Distributed Teams

Module 7: Building and Maintaining Relationships

• Building Trust within a Team
• Networking and Building Relationships outside Your Team
• Mentorship and Coaching for Effective Communication
• Continuous Learning and Improvement in Communication

Module 8: Course Recap and Final Assessment

• Recap of Key Communication Skills and Mindsets
• Final Quiz and Case Studies
• Course Feedback and Next Steps
• Certificates and Acknowledgment of Completion

For Learners:

• Access to lecture materials, case work, quizzes, and essays for Off-Job Training (Off-JT)
• Opportunities for practical application and reflection
• Feedback and support from instructors and peers

For Supervisors:

• Access to lecture materials and evaluation methods for On-Job Training (OJT)
• Guidelines and best practices for supervising and mentoring junior positions
• Support and resources for continuous learning and development

Additional Resources:

• Templates and Checklists for Software Development Projects
• Recommended Reading and External Resources
• Community Forum for Discussion and Networking

This comprehensive course is designed to equip both learners and supervisors with the necessary communication skills and mindset for success in software development projects, ensuring readiness for real-world application and supervision.